1. Introduction
Shenzhen Innootec Electronics Co., Limited  is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website and services.

2. Information We Collect
We may collect and process the following types of personal information to provide and improve our services.

• Information You Provide Directly:

• Account & Order Information: When you register for an account or place an order, you may provide us with information such as your name, email address, phone number, shipping and billing address, and company name.

• Payment Information: To process your orders, our third-party payment processors collect your payment details. Innootec does not store your full credit card information.

• Communications: When you contact our customer service or communicate with us in any other way, we collect the content of those communications.

• Information Collected Automatically:

• Usage and Device Information: When you visit our website, we may automatically collect information through technologies like cookies, such as your IP address, browser type, operating system, pages viewed, and the dates/times of your visits. For more details, please see our Cookie Policy.

• Information from Third Parties:

• We may receive information about you from third-party partners, such as analytics vendors, marketing consultants, and logistics providers, to enhance our services and marketing efforts.

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3. How We Use Your Information
We use the information we collect for the following purposes:

• To Provide and Fulfill Services: To process your orders, manage your account, provide customer support, and ensure the security of our services through authentication, fraud monitoring, and backup.

• To Improve Our Services: To analyze usage trends, design new services, and improve the user experience by personalizing content, language, and location settings.

• For Marketing and Advertising: To provide you with more relevant advertising, evaluate the effectiveness of our promotional campaigns, and invite you to participate in surveys about our products and services. You may opt-out of marketing communications at any time.

• For Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to enforce our terms and conditions.

  
  

4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:

• With Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, shipping and logistics, IT support, and data analytics.

• For Legal Reasons: We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

  
  

5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, or damage. All personal information we collect is stored on secure servers, and all electronic financial transactions entered via our website are protected by SSL encryption technology.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights
You have certain rights regarding your personal information, subject to local law. These may include the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of your personal information.

• Object to or restrict our processing of your information.

To exercise these rights, please contact us using the details below.

8. Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.